FAQs

 FAQs – Everything You Need to Know

📍 Where do you deliver?
🚚 UAE & KSA. Dubai: 4 hours | UAE Cities: Same-day | All UAE & KSA: Next-day.

💳 What are the payment options?
Visa, Mastercard, Apple Pay, Google Pay, Cash on Delivery.

🎁 Do you offer gift wrapping?
Yes! Every order comes in a luxury gift box.

💰 Are there any discounts?
Yes! 100 AED OFF for Essad & Fazah cardholders (Orders over 500 AED).

🎀 Can I personalize my gift?
Yes! Engraving, nameplates & custom gift boxes available.

🔄 What is your return policy?
Hassle-free returns within 7 days (for unused products).

📦 How do I track my order?
You’ll receive a tracking link via WhatsApp/email once shipped.

📞 Need help?
Chat with us on WhatsApp – We’re here 24/7!